Online Scout Manager (OSM)

At 1st Hardwick & Highfields, we use Online Scout Manager to manage personal details, badges, attendance, and payments. We also use it for sending emails such as invitations to meetings, camps, or general notices.

You can log in to OSM by visiting the link below:

Upon joining the group you will be invited to join the OSM “Parent Portal” via an email from your section, if you are joining the group for the first time you will need to create an account.
Once you have set up an account you will then be able to check and update your child’s details and this will follow them through their time at the group.
Once you are logged in, on the left-hand side under “My Child” you will see several headings:

Noticeboard – An area where your leaders can leave a message for its section members.

Payments – Under here there is a list of payments made by yourself, plus due and upcoming payments.

Events – Details of events that your child has been invited to and signed up to.

Badges – Details of badges that your child has completed or working towards.

Personal Details – This is where you can update all of your child’s details, medical details, allergies, dietary needs, emergency contact details, school, and religion, and provide your consent choices for photo publicity.

Emails – You can see all the emails that you have been sent to you by your section and by the group during the past 3 months.

Guide to Online Payments

Online Payments for Subs and Activities

We use a system for our administration called Online Scout Manager (OSM) which offers us a facility that allows all parents the ability to pay for their son/daughter’s termly subscription fees and selected activities by an online payment method.
This facility is through a company called Stripe.

You will be sent a Payment Request email via Online Scout Manager when a payment is due.
You will also be sent automatic reminders as the due date for payment approaches.

We have two different payment schedules:
Subs – this is for all subscription fees.
Activities – this is for all events, camps and activities.

You will need to log into your Parent Portal Account.
Please see below a tutorial video that will help you through the payment process.

Parent Portal: Payments

The system operates in two modes:
•  Subscription – your payment card will automatically be debited when there are payments needed for your child
•  Pay Now – you have to approve each payment by logging into the payments area of your parent portal

Whether or not you choose to authorise each payment individually, or subscribe to them all, you will be emailed each time a payment is needed and you’ll be able to cancel it if you want.

If you have any questions or queries please do not hesitate to contact the Group Scout Leader

If you are still stuck please try our help guides available Here or contact your section leader for further guidance.